Hello, I'm James, a product and service designer based in Berlin, Germany. I have extensive experience in designing services that improve productivity, decision-making, and reduce errors in the workplace.

I've worked with clients globally, in various sectors including design agencies, corporations, and scale-ups. My diverse experience allows me to create effective and impactful designs.

Please take a look at my portfolio for examples of my work. If you have a project or role to discuss, feel free to contact me.

Work

Senior Manager: Product Design
Wayfair Inc. Berlin, Germany
Leading service design and developing strategy for the Wayfair Carrier Platform - equipping users with tools and processes to provide business with accurate, accessible and actionable carrier and shipment data.

Experience Design Consultant
Evertracker GmbH, Germany
Research and design on a project to enable users to track ocean shipments of industrial parts.

UX Product Designer
Urbantz S.A. Brussels, Belgium
Lead designer and user researcher for the B2B, SAAS Last-mile logistic platform.

Experience Designer
trivago N.V. Düsseldorf, Germany
Lead designer and researcher on trivago’s in-house employee performance and development systems.

Digital and UX Designer
Renart Design Ltd, London, UK
UX, graphic and digital design for a fashion specialist design agency.